We provide our customers with domestic and international free shipping on all orders. All orders ship from Singapore. You will receive an email notification containing your Tracking Number once your package has been shipped out.
Enjoy FREE Shipping.
- Jewelry: Allow 2-7 working days.
- Clothing: Allow 7-14 working days.
We aim to deliver your order to you as soon as possible. Your bespoke garment are tailored to your specifications and shall be ready for you in 2-5 weeks, certain designs may take longer lead time.
We will provide you specific production time upon the confirmation of your garment design.
We provide our customers with free international shipping. However, import duties and local taxes are excluded [International customers are responsible for any custom fees, import duties, or taxes that may be imposed by your country's customs department].
Out Of Stock
If certain jewelry/accessories products are temporarily out of stock, please allow us 1-2 weeks time for the stock replenishment, we will notify you immediately via email and let you know the exact delivery date.
Once your order has been shipped out, you will receive an email containing an air waybill number to track its progress online.
Return & Exchange
As our design pieces are tailor made and customized for your personal fit, we are unable to resell an item to any other customer other than the customer placing the order, thus all the made-to-order/bespoke items are final sale, we cannot accept returns on the basis of a change of heart.
In the very rare case if there would be an issue with the quality or fabrication of your garments, you can return them for store credit in accordance with our terms and conditions. Please contact us within 10 days after receiving your order for assistance, we are here to help and will try our best if any quality issue arises.
If you have any questions before placing the order, please do not hesitate to contact us or arrange live chat/call with us.